Saturday 21 September 2013

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6 Types of Browser Errors While Loading Web Pages and What They Mean

You're guaranteed to stumble into an occasional error page while browsing the web. This guide will help you understand exactly what each error page means and what to do when you see them.

Note that each browser displays and words its error pages differently. A certificate error or malware warning looks different in each different browser, but the different types of error pages mean the same thing.

Certificate Error

An SSL certificate error or security certificate error indicates a problem with HTTPS encryption. You'll only see this error when connecting to a website using HTTPS.

When using HTTPS encryption, websites present certificates to identify that they are legitimate. For example, Google.com has a security certificate issued by a trusted certificate authority. The certificate authority verifies that Google is the real owner of Google.com and is entitled to the certificate. When you connect to Google.com using HTTPS, Google presents this certificate. Your browser checks that the certificate was issued by a known legitimate certificate authority to verify you're connecting to the real Google.com, not another server pretending to be Google.com.

When you see a certificate error, this indicates that you’re not necessarily connecting to the real, legitimate website. For example, if you try to access your bank’s website on a public Wi-Fi network and see this error, it’s possible that the network is compromised and someone is attempting to impersonate your bank’s website.

However, it’s also possible that a website failed to properly renew or configure its certificate. Either way, you should not continue when you see this error message.

Phishing and Malware Warnings

Your browser will also display phishing (or “web forgery”) and malware warnings. Whether you use Firefox, Chrome, or Internet Explorer, your browser regularly downloads a list of dangerous websites. When you attempt to connect to a website on this list, you'll see an error message.

Websites are placed on these lists because they contain malware or because they attempt to impersonate a real website to steal your passwords, credit card numbers, or other sensitive information.

In some cases, a website may temporarily be added to this list because it was compromised. When the website is fixed, it should be removed from this list. When you see this message, you shouldn't continue.

404 Not Found

You may see a variety of web server messages when accessing web pages. The most common one is “404 Not Found,” which means you’re trying to access a page that doesn't exist. Either the web page was removed or you were typing in an address and mistyped it.

These error messages are generated by the remote web server and sent to your browser. If you see these, double-check the web page address you typed. If you clicked a link, the link was in error – or the page it points to has been removed.

Customized Error Pages

Website owners can customize the 404 Not Found and other error pages on their websites. For example, here at How-To Geek, we have a special 404 Page Not Found error inspired by classic Mario games. These errors mean the same thing, but they're generally customized to be more friendly and help you find what you're looking for.

Server Not Found

A “Server not found” error in Firefox or “Google Chrome could not find [website.com]” message indicates that your browser could not find the website you’re trying to access.

Either you mistyped a website address and you're trying to access a website that doesn't exist, your DNS server is down, or your firewall, proxy, or other settings are misconfigured.

Unable to Connect

The “Unable to connect” error in Firefox or “Google Chrome could not connect to [website.com]” message looks similar to the “Server not found” message above, but each means something different.

if you see this message, your browser has successfully contacted its DNS servers and identified that there should be a website at the target location. However, your browser did not receive a response from the website’s servers when it tried to connect.



There are quite a few other errors you may come across, but these are the most common ones. With some knowledge of these errors, you should know what’s going on every time you bump into an error page on the web.

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How to Reset Your Web Browser To Its Default Settings

Want to reset your web browser to its default settings? You can't necessarily just uninstall it — your personal files will stay on your computer. And if your browser is Internet Explorer, it can’t be uninstalled at all.

Resetting your browser to its default state can often fix problems. For example, a program you install may change your search engine, install toolbars, and do other unwelcome things. Or you may have accidentally changed advanced settings on your own.

Google Chrome

Google Chrome has an option that will reset itself to its default settings. To find this option, open Chrome’s menu and select Settings. Perform a search for “reset browser” and you’ll see the Reset browser settings button.
You could also just plug chrome://settings/resetProfileSettings into Chrome’s address bar to pull up this page.

Use this option and Google Chrome will erase almost everything — your extensions, settings, cookies, history, home page, default search engine, and more. Chrome won't delete your bookmarks or passwords, so your important personal data will be kept.

Learn more about troubleshooting Google Chrome crashes if this didn't solve your problem.

Mozilla Firefox

Firefox also allows you to return it to its default state. To do so, click the Firefox menu button, point to Help, and select Troubleshooting Information.

Click the Reset Firefox button on the Troubleshooting Information page.

Firefox will erase your extensions and themes, browser preferences, search engines, site-specific preferences, and other browser settings. However, Firefox will attempt to preserve your bookmarks, history, passwords, form history, and cookies.

The Reset feature accomplishes this by creating a new profile for you, copying this important data over. Your old profile will be placed on the desktop in a folder titled “Old Firefox Data.” If you lose important data in the reset, you can attempt to recover it from this folder. If you don't need the folder, you're free to delete it.
Consult our guide to troubleshooting Firefox crashes for more information.

Internet Explorer

The desktop version of Internet Explorer has the ability to reset its settings to the default ones. If you're using Windows 8, resetting Internet Explorer on the desktop will also reset Modern Internet Explorer’s settings.

To do this, open the Internet Explorer desktop app, click the gear menu, and select Internet options.

Click over to the Advanced tab and click the Reset button at the bottom of the Internet Options window. Internet Explorer warns you that “You should only use this if your browser is in an unusable state,” but that’s just to dissuade you from wiping out all your personal settings unless it’s absolutely necessary.

Internet Explorer will disable browser add-ons and erase browser, privacy, security, and pop-up settings. If you also want to reset your homepage and search providers, as well as delete temporary files, history entries, and cookies, check the Delete personal settings box.

Your favorites and feeds won’t be erased. However, passwords you’ve saved in Internet Explorer will be deleted.

After resetting Internet Explorer, you'll have to restart your computer for your changes to take effect.
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